Privacy Policy
Last Updated: 11/12/2025
This Privacy Policy explains how Uplift Mental Health Services PLLC collects, uses, protects, and discloses your personal information. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, address, date of birth, and other details necessary for providing mental health services.
Health Information
As a healthcare provider, we may collect protected health information that relates to your medical history, treatment, diagnoses, and other clinical data. This information is protected under HIPAA regulations.
Website Usage Information
We may collect non identifiable data such as browser type, device type, pages visited, IP address, and general website interaction for security and performance purposes.
How We Use Your Information
Providing Services
We use your information to schedule appointments, provide mental health services, manage treatment plans, and communicate with you about your care.
Administrative Purposes
Information may be used for billing, insurance verification, internal recordkeeping, quality improvement, and compliance with legal and regulatory requirements.
Communication
We may contact you by email, phone, or SMS for appointment reminders, administrative updates, or responses to your inquiries. SMS communications follow our SMS Terms of Service.
How We Protect Your Information
Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, loss, or disclosure.
HIPAA Compliance
Protected health information is maintained, transmitted, and stored in accordance with all applicable HIPAA standards.
Sharing Your Information
With Your Authorization
We will not disclose your protected health information without your written authorization except as permitted by law.
With Third Parties
We may share information with trusted third party service providers such as electronic health record systems, billing services, or insurance companies when necessary for treatment, payment, or healthcare operations.
Legal Requirements
We may disclose information if required to comply with laws, court orders, or government regulations.
Cookies and Tracking Technologies
We may use cookies or similar technologies to improve website functionality and user experience. These tools do not collect personal or health information.
Your Rights
Access and Correction
You have the right to request access to your personal or health information and to request corrections if information is inaccurate or incomplete.
Requesting Restrictions
You may request limitations on how your information is used or disclosed as allowed under HIPAA.
Confidential Communication
You may request that we contact you using a specific method such as a particular phone number or email address.
Right to File a Complaint
You may file a complaint if you believe your privacy rights have been violated. Filing a complaint will not affect your care or treatment.
Children’s Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect information from children.
Links to External Websites
Our website may include links to third party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Privacy Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact us using the information below.
Uplift Mental Health Services PLLC
Email: upliftmentalhealthservicespllc@gmail.com
Phone: 910 505 0477
Address: 312 West Millbrook Road Suite 121 Raleigh NC 27609